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2008-10-05

Confirmable Experience: Consider the Real World

Clarke Ching just posted a great illustration of a confirmable-experience situation.  Until a set of comparative photographs was available to illustrate some different experiences, he and his wife did not know how to understand a difficulty that one had and the other did not (and check the follow-up for more important reality). 

This is the entire crux of it. 

I often go on about the importance of confirmable experience in the area of trustworthy and dependable systems.  Providing confirmable experience is something software producers (and motivated power users) need to pay attention to.  Clarke provides the Cool Hand Luke reality version.  Sometimes communication is not simple and it is important to remove the barriers.


I want to post this here and I also want to drag it into my confirmable-experience cybersmith collection too.  I want it here because it is so juicy, even though this is not my main confirmable-experience category location.  Well, I think not.  I will resolve it for now with cross-posting.  Sometimes, I need to make a mess to know that is not the way to do it.  Now I have to dig my way out of it.

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